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Tell us what you need help with. Use the form below or email our team with your order details.

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Talk to our team.

For an order question, include your order number and the email used at checkout. For an equipment issue, describe what happened. Send photos by email if they will help.

support@trycoreus.com

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Help us find the right answer.

A few details can make it easier to resolve your question.

01

Use your checkout email.

Contact us from the email you used for the purchase where possible. It helps us match your message to the correct order.

02

Add a useful reference.

An order or subscription number can help. If you don't have it, give us enough context to look into the request.

03

Describe what happened.

For equipment issues, include the product name and a clear description. You can attach photos when you email us directly.